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Intensive care: patients' experiences

Intensive care: experiences of relatives and friends

Urinary catheters - trigger film for service improvement

What is it like to have a urinary catheter?

Suman Prinjha

BSc, MSc, PhD

Senior Qualitative Researcher

I specialise in qualitative research into people’s experiences of health, illness and healthcare. I joined the Department in 2001, shortly after completing my PhD in anthropology at the London School of Economics. My interests lie in using qualitative research to understand patients' experiences, and to use these findings to inform and improve care, services and clinical education. I am also interested in including seldom heard people and communities in research.

I have extensive experience in qualitative research methods, including semi-structured interviews, illness narratives, focus groups, and ethnographic fieldwork. This includes interviews and focus groups in English, Punjabi and Urdu with participants from ‘hard-to-reach’ groups. Currently working on the SuMMiT-D study, my role includes conducting focus groups with various British South Asian communities, exploring views and experiences of type 2 diabetes, self-management and support through digital messages:      

Prior to this, I completed 11 projects for the award winning website, which is available freely to the general public. This included conducting around 450 in-depth interviews across the UK for studies in:

  • cancer and cancer screening (breast screening; breast cancer; ductal carcinoma in situ; precancerous cervical conditions CIN3 and CGIN)

  • intensive care (patients’ and relatives’ experiences; organ donation)

  • long-term conditions (adult experiences of epilepsy; living with an indwelling urinary catheter)

  • orthopaedic surgery (partial knee replacement and keyhole shoulder surgery)

  • young people’s use and experiences of primary care  

The findings were also used to produce learning and teaching resources for medical students and health professionals:

I provide qualitative expertise in mixed methods studies and in projects that involve recruiting and interviewing BME participants. International work includes European Commission funded 'MOCHA' (Models Of Child Health Appraised), an interdisciplinary study of primary healthcare in 30 European countries. It aims to explore primary care for children in these countries and identify the optimal models:






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