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Intensive care: patients' experiences

Intensive care: experiences of relatives and friends

Urinary catheters - trigger film for service improvement

What is it like to have a urinary catheter?

Suman Prinjha

BSc, MSc, PhD

Senior Qualitative Researcher

I specialise in qualitative research into people’s experiences of health, illness, and healthcare. My background is in anthropology and I joined the Health Experiences Research Group in 2001, shortly after my PhD at the London School of Economics. My interests lie in using qualitative research to understand patients' experiences and to use these findings to help improve patient care, health services and clinical training. I am also interested in including seldom heard people and communities in research.

Since 2001, I have completed 11 studies for the award winning website This has included conducting around 450 in-depth interviews across the UK for studies in:

  • cancer and cancer screening (breast screening; breast cancer; ductal carcinoma in situ; precancerous cervical conditions CIN3 and CGIN)

  • intensive care (patients’ and relatives’ experiences; organ donation)

  • long-term conditions (adult experiences of epilepsy; living with an indwelling urinary catheter)

  • orthopaedic surgery (partial knee replacement and keyhole shoulder surgery)

  • young people’s use and experiences of primary care  

I have extensive experience in qualitative research methods, including in-depth interviews, illness narratives, focus groups, ethnographic fieldwork and participant observation. This also includes interviews and focus groups in English and Punjabi with participants from ‘hard-to-reach’ groups.

I provide qualitative expertise in mixed methods studies and in projects that involve recruiting and interviewing BME participants. International work includes European Commission funded 'MOCHA' (Models Of Child Health Appraised), an interdisciplinary study of primary healthcare in 30 European countries. It aims to explore primary care for children in these countries and identify the optimal models:

My research has been published on which is available freely to the public, in medical and nursing journals, and in patient and professional newsletters. The findings have also been used to produce learning resources for medical students and health professionals.





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